Delivery Policy

Brown Hoodies Whenever You Want, Wherever You Want!

Unfortunately, many companies that sell hoodies online stop providing a satisfying service experience and forget all the promises they made before the customer made the transaction. Brown Gap Hoodie is nothing like those companies and we always deliver on our promises and commitments. For us, there is nothing more important than customer satisfaction because at the end of the day, a happy customer is key to a successful business venture. To ensure a satisfying customer experience, we have partnered up with the best delivery companies in the business that offer a premium parcel distribution service. Not only does the package arrive on time, every time, it is in perfect condition with your hoodie safely inside. We know that most of you are ordering with a party or a special event in mind and need the right product to arrive on time. We wouldn’t ever let your parcel get delayed and force you to miss the chance to show off your unique vibe and style. Rest assured, your parcel will be delivered safely and on time precisely to the location you mentioned in the address section when confirming your order.

For a better understanding about how we operate, here are our delivery policies:

  • As soon as you confirm your order, you will receive a confirmation notification on your given contact information. If you don’t receive this confirmation notification, please recheck, and reconfirm your order.
  • All the pre-designed hoodies take 12 to 15 working days to be delivered to the mentioned addresses. External factors that are not in our control can impact the delivery time frame. We hope you understand.
  • For custom design hoodies, the delivery time will take at least 14 to 18 working days because quality takes time, and we never compromise on it. Our designers will need some extra time to make the unique alterations.
  • Please provide an accurate and detailed delivery address since the accuracy of the delivery heavily depends on it.
  • In case your package encounters any type of complications, you will be immediately informed. We appreciate your understanding and cooperation if something of this sort arises.
  • Before making the delivery, our experts will contact you. So, make sure that you or someone is home at the time to receive and sign off the package.
  • No need to panic if you miss the delivery. We fully understand! All you have to do is contact our support and ask them to reschedule another delivery right to your doorstep.

We ask all our customers to read the Delivery and Other Policies carefully before placing an order.

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